OkCupid
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A popular online dating website with plenty of fish (depending on your tastes and area) to choose from. Okcupid is the free match maker of the online dating world, much like putting tinder in a fire, Okcupid puts the e in harmony. Ok I think I caught all the popular places to date, but hey either way these guys don’t want you calling them. Forget outsourcing to India, no you must deal with the virtual customer service of OKcupid. We hear the best way to get things accomplished is to harass the business department at biz@okcupid.com but you can find more contact information here; http://www.okcupid.com/contact-us If you have any tips or other contact information for OKcupid please share it here with our open wiki.

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Comments (39)

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  • ltinkisser

    I don’t know what happen but my account won’t let me log in.

  • John

    My acct has been deleted and I’d like to get back on.

  • Not Important

    I am getting random texts and lude pictures from men because someone with a profile name of Stacysunrise.

    PLEASE delete this profile…I need these texts to stop IMMEDIATELY.

    If I do not hear back from you within 24 hours I WILL BE GOING TO THE POLICE.

    Please respond ASAP that my cell number has been deleted!!!!!!!!!!!!!!!!!!

  • Nicole Lounsbury

    I need a customer service telephone number to talk to a live person . I paid for a one month membership until 8/ 31 & do not want to pay for another month & want to be sure ok cupid dies not charge my card . Nicole Lounsbury

  • Trinithu

    I NEVER signed up for this. This is a scam!!

    You need to take my name off this website!

  • Meeee10

    How can someone be login into my account

  • sal fernandes

    please send to me your office number phone#

  • Carolyn

    A user named urnaughtyFWB from Framingham MA keeps contacting me and i have blocked his msg and hit button for Report user. Yet none of this has stopped him from contacting me with lude comments and ludr disgusting messages. Please stop him from contacting me via ur website. If action is not taken i will contact the authorities.

  • Nancy

    I supposedly deleted my account months ago, yet someone just told me I’m still on there. The site has no phone number, and when I try to send a message through their system, it keeps telling me the verification code I’m entering is incorrect. Unbelievable.

  • misty

    i have been receiving text messages from random men all because someone named Jen has my number listed as hers and i would like that to me taken care of immediately and i would like the texts to stop asap

  • DANEFORFUN2

    NO WAY TO GET IN TOUCH WITH THIS COMPANY NO RESPONSE LOCKED OUT OFMY ACCOUNT FOR DAYS

    DONT WASTE YOUT TIME

  • sm

    There is a profile set up but my ex made the profile. Please delete msbutterfly68 Asap…, i have a order of protection for his harassment.

  • RiverSongWho

    I got billed again when I tried to stop my billing. Now there is no one to contact, no phone number and my card has been charged! I’m sooooo angry. I will never pay them again.

  • Hector Salazar

    I am trying to pay for at least a month but can’t even do that without going throuh major hoops.

  • Anonymous

    I recently had a guy threaten to hack into ok cup ids and steal my information, so he could kill my cats and I. I called the police, but the police say the only the website can do something, but with out his name or address there is nothing they can do. I sent feedback to ok coupid as well as reported him, but I’d like to do other things to protect myself. Which is why I am looking for a phone number.

  • Moinsa1

    Moinsa1 is my picture but I can’t delete it! Please delete it. i have sent several requests through the online form but you do not answer

  • Norm Campbell

    I am wondering why OKC has a DOUBLE STANDARD for posting photos to profiles. I have been a user of OKC for a couple years. I had posted the following photos to my profile:

    1. Picture of my bass boat.

    2. Picture of my camper.

    3. Picture of the tent I attach to my camper.

    4. Humorous itching entitled “Honesty on the Internet”. (You can go to Google and see the cartoon/itching.)

    5. Poster/itching entitled “Being naked” (it can also be found on Google.)

    Again you have deleted this photos—WHY??

    The women who have profiles on OKC are allowed to post ANY TYPE of photo they want to post. I have seen just a flower–tree–a mountain–sunset–poster–it itching—tattoos–etc.

    My pictures were not offensive in any way. I have told my single friends that OKC IS the BEST online dating service there is!!

    I would appreciate a phone call–225-229-0413 OR a e-mail explanation of WHY OKC had a DOUBLE STANDARD when it comes to posting photos for men and woman?

    Norm Campbell

    Username: wankingalot

    E-mail: love_to_fish_la@yahoo.com

  • Max Ackerman

    Hi, I am locked out of my account. How can we get me back in? maxackerman@verizon.net

  • marque johnson

    No longer want to renew my okcupid.com account ASAP.

  • ross gateretse

    Please help..

    I m a member but l cannot sign in.

    Thanks.

  • Sharon Mills

    every time I go to answer a man interested in me…there is the message from the one before him…was up a while ago…and it blocks me from getting my messages…currently I have at least 6 messages I cannot access.

    my email address: millssharon232@yahoo.com

    phone# 330-546-7364

  • jennyfer

    I haven’t been able to access my account for months. I’v sent them probably a dozen emails, and not one response back. They have no listed support number to call. For months, every time I try to log in from either my Mac or my Android, I get a error message saying, “We are having technical difficulties. Please try back again later.”

    Time to find a new site.

  • valerie

    my online OK Cupid name is sassysr …. Could you please fix my picture to an upright position ….several people have told me to “fix” my picture as it is lying on its side. Thanks so much, Valerie

  • kendra carver

    all the messages i have gotten, when i go to respond, okcupid tells me that they have left the service, yet the actual messages tell me otherwise…kendyc

  • Anonymous

    Phone number and email for OK Cupid, in Dallas, Texas;

    646-450-7073 — gets you to “Sharon” — in billing department.
    Email: sharon@okcupid.com

    Anonymous

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  • Anonymous

    please let me know the different between free service service and paid service

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • DanaeWeinstein

    I am Nasha 234 and im having a problem with the site im not getting or receiving messages

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Jose

    I was locked out of my account at OKC, despite following the terms of use. Most likely the hostile people, who wrote inappropriate emails to me, had the temerity to complain. Thereafter, for its part OKC blocked me instead of blocking the unstable people.

    I used the feedback form at okcupid.com but no one responded. It appears that OK Cupid’s staff locks people out of their accounts arbitrarily. The testimonial evidence on consumeraffairs by others experiencing similar problems cannot be overcome.

    The IAC, owner of OKC proxy and other Securities Exchange Comm. filings contain the names of the executives and board of director and phone # 212.314.7300. Ask for the board members: Edgar Bronfman, Jr., Chelsea Clinton, Sonali De Rycker, Barry Diller, Michael D. Eisner, Bonnie Hammer, Victor A. Kaufman, David Rosenblatt and Alexander von Furstenberg. http://ir.iac.com/secfiling.cfm?filingID=1047469-15-4228&CIK=891103

    IAC and its board must take responsibility that its subdivisions, Match, OkCupid, Tinder, The Princeton Review, ask.com, and DailyBurn are responsible and avoid unfair business practices.

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Anonymous

    your site sucks its not allowing me to go into my old messages to delete them and if my meswsage box is full than I cant write anyone else im sick and tired of your fuckinsite it fuckin sucks I have told u about this problem before and you never did nothing about it I cant get into my old mail to delete old people so I cant write anybody I don’t want to use your site anymore

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Reynolds

    Bad customer service I want to be sure if they will charge me automatic ! No help

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Anonymous

    you have stopped sending me message alerts ivy

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • ivy white

    you have stopped sending me email message alerts. I still have the only email I gave u.

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Kelly

    No customer support PHONE Number. I have been emailing you for hours to reset my password as I forgot it…says email was sent to me but nothing ANd yes I know my email address and HAVE entered it correctly!

    Really bad - 1 starReally bad - 1 starReally bad - 1 starReally bad - 1 starReally bad - 1 star
  • Calvin

    Please fix my account that allow me to sign in. Robot had a meltdown. Try again later. Been saying that for some time now. I really like the site. Please fix the issue. Thanks again.

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Calvin

    Please fix my account that allow me to sign in. Robot had a meltdown. Try again later. Been saying that for some time now. I really like the site. Please fix the issue. Thanks again!

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • Mi Suk Ahn

    I have canceled my OkCupid account month ago and yet I am still getting charged. And I can’t find anyway to cancel it or to get any support. Not only that online support phone number does not even work .

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
  • ig

    You people have deducting money from my accout. 8 transactions in one month is not okay, please bring my money back

    Zero - 0 starsZero - 0 starsZero - 0 starsZero - 0 starsZero - 0 stars
  • Susan A. Smith

    You have charged my account for $19.99 which I have not authorized. I have not signed up for membership as I was not sure if this site actually suited me. Now I know it isn’t. Please stop this transaction or replace the $19.99 immediately. Thank you.

    Zero - 0 starsZero - 0 starsZero - 0 starsZero - 0 starsZero - 0 stars
  • Tricia

    I had made complaint with ic3.gov — on three men you still have them on your dating pages????
    name: carigma – Broomfield, CO also Carigmas – Denver, CO – both age 70 years, with Dog.
    HE IS A SCAMMER, he HAS CELL # Denver, CO (But, goes to Cairo, Egypt on Project, tells me
    on 2-24th – he is not doing the shopping Mall, for reasons: Co. switched their written contract, he
    left no $$ must get me pay his plane flight home, I send him moneygram on 2-25th – 2 tickets to
    Denver, CO – has son with him, age 25 years, photo shows – name tag for competing in race. But, on badge; name is Chriptopher, not Benejamin???? told me he had terrible – event morning, he suppose fly to meet me?? Now his son, in hospital with knee,leg surgery. Can I send him $4k. to
    pay Dr. bills? I said, no. I do not want to talk to you. BUT, IN 2 days, he txt me, send pic/in hospital looks photoshopped—boy with leg, blood, etc. I already sent him, $1,600.00 on 2-15th, so now he refuse to repay me????? He is not a REAL MAN….CATFISH……BUT, IS ON YOUR DATING -PAGE as of March 14th……SHAME ON YOUR STAFF, ALLOW these thieves to STAY//////////////???????????????????????? Consumer Affairs will get my complaint……..

    Excellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 starsExcellent - 5 stars
    1. I am getting random texts and lude pictures from men because someone with a profile name of Stacysunrise.

      PLEASE delete this profile…I need these texts to stop IMMEDIATELY.

      If I do not hear back from you within 24 hours I WILL BE GOING TO THE POLICE.

      Please respond ASAP that my cell number has been deleted!!!!!!!!!!!!!!!!!!

    2. I need a customer service telephone number to talk to a live person . I paid for a one month membership until 8/ 31 & do not want to pay for another month & want to be sure ok cupid dies not charge my card . Nicole Lounsbury

    3. A user named urnaughtyFWB from Framingham MA keeps contacting me and i have blocked his msg and hit button for Report user. Yet none of this has stopped him from contacting me with lude comments and ludr disgusting messages. Please stop him from contacting me via ur website. If action is not taken i will contact the authorities.

    4. I supposedly deleted my account months ago, yet someone just told me I’m still on there. The site has no phone number, and when I try to send a message through their system, it keeps telling me the verification code I’m entering is incorrect. Unbelievable.

    5. i have been receiving text messages from random men all because someone named Jen has my number listed as hers and i would like that to me taken care of immediately and i would like the texts to stop asap

    6. I recently had a guy threaten to hack into ok cup ids and steal my information, so he could kill my cats and I. I called the police, but the police say the only the website can do something, but with out his name or address there is nothing they can do. I sent feedback to ok coupid as well as reported him, but I’d like to do other things to protect myself. Which is why I am looking for a phone number.

    7. I am wondering why OKC has a DOUBLE STANDARD for posting photos to profiles. I have been a user of OKC for a couple years. I had posted the following photos to my profile:

      1. Picture of my bass boat.

      2. Picture of my camper.

      3. Picture of the tent I attach to my camper.

      4. Humorous itching entitled “Honesty on the Internet”. (You can go to Google and see the cartoon/itching.)

      5. Poster/itching entitled “Being naked” (it can also be found on Google.)

      Again you have deleted this photos—WHY??

      The women who have profiles on OKC are allowed to post ANY TYPE of photo they want to post. I have seen just a flower–tree–a mountain–sunset–poster–it itching—tattoos–etc.

      My pictures were not offensive in any way. I have told my single friends that OKC IS the BEST online dating service there is!!

      I would appreciate a phone call–225-229-0413 OR a e-mail explanation of WHY OKC had a DOUBLE STANDARD when it comes to posting photos for men and woman?

      Norm Campbell

      Username: wankingalot

      E-mail: love_to_fish_la@yahoo.com

    8. I haven’t been able to access my account for months. I’v sent them probably a dozen emails, and not one response back. They have no listed support number to call. For months, every time I try to log in from either my Mac or my Android, I get a error message saying, “We are having technical difficulties. Please try back again later.”

      Time to find a new site.

    9. my online OK Cupid name is sassysr …. Could you please fix my picture to an upright position ….several people have told me to “fix” my picture as it is lying on its side. Thanks so much, Valerie

    10. I was locked out of my account at OKC, despite following the terms of use. Most likely the hostile people, who wrote inappropriate emails to me, had the temerity to complain. Thereafter, for its part OKC blocked me instead of blocking the unstable people.

      I used the feedback form at okcupid.com but no one responded. It appears that OK Cupid’s staff locks people out of their accounts arbitrarily. The testimonial evidence on consumeraffairs by others experiencing similar problems cannot be overcome.

      The IAC, owner of OKC proxy and other Securities Exchange Comm. filings contain the names of the executives and board of director and phone # 212.314.7300. Ask for the board members: Edgar Bronfman, Jr., Chelsea Clinton, Sonali De Rycker, Barry Diller, Michael D. Eisner, Bonnie Hammer, Victor A. Kaufman, David Rosenblatt and Alexander von Furstenberg. http://ir.iac.com/secfiling.cfm?filingID=1047469-15-4228&CIK=891103

      IAC and its board must take responsibility that its subdivisions, Match, OkCupid, Tinder, The Princeton Review, ask.com, and DailyBurn are responsible and avoid unfair business practices.

    11. your site sucks its not allowing me to go into my old messages to delete them and if my meswsage box is full than I cant write anyone else im sick and tired of your fuckinsite it fuckin sucks I have told u about this problem before and you never did nothing about it I cant get into my old mail to delete old people so I cant write anybody I don’t want to use your site anymore

    12. No customer support PHONE Number. I have been emailing you for hours to reset my password as I forgot it…says email was sent to me but nothing ANd yes I know my email address and HAVE entered it correctly!

    13. Please fix my account that allow me to sign in. Robot had a meltdown. Try again later. Been saying that for some time now. I really like the site. Please fix the issue. Thanks again.

    14. Please fix my account that allow me to sign in. Robot had a meltdown. Try again later. Been saying that for some time now. I really like the site. Please fix the issue. Thanks again!

    15. I have canceled my OkCupid account month ago and yet I am still getting charged. And I can’t find anyway to cancel it or to get any support. Not only that online support phone number does not even work .

    16. You have charged my account for $19.99 which I have not authorized. I have not signed up for membership as I was not sure if this site actually suited me. Now I know it isn’t. Please stop this transaction or replace the $19.99 immediately. Thank you.

    17. I had made complaint with ic3.gov — on three men you still have them on your dating pages????
      name: carigma – Broomfield, CO also Carigmas – Denver, CO – both age 70 years, with Dog.
      HE IS A SCAMMER, he HAS CELL # Denver, CO (But, goes to Cairo, Egypt on Project, tells me
      on 2-24th – he is not doing the shopping Mall, for reasons: Co. switched their written contract, he
      left no $$ must get me pay his plane flight home, I send him moneygram on 2-25th – 2 tickets to
      Denver, CO – has son with him, age 25 years, photo shows – name tag for competing in race. But, on badge; name is Chriptopher, not Benejamin???? told me he had terrible – event morning, he suppose fly to meet me?? Now his son, in hospital with knee,leg surgery. Can I send him $4k. to
      pay Dr. bills? I said, no. I do not want to talk to you. BUT, IN 2 days, he txt me, send pic/in hospital looks photoshopped—boy with leg, blood, etc. I already sent him, $1,600.00 on 2-15th, so now he refuse to repay me????? He is not a REAL MAN….CATFISH……BUT, IS ON YOUR DATING -PAGE as of March 14th……SHAME ON YOUR STAFF, ALLOW these thieves to STAY//////////////???????????????????????? Consumer Affairs will get my complaint……..

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